National Shielding Service System – An Update from CDC

Cotswold District Council (CDC) want to update you on support available to people that are shielding or self-isolating during this lockdown.

Support available to clinically extremely vulnerable (CEV) people is the same as during the November lockdown.

CEV individuals are advised that if they need any additional support to help follow the guidance, their local council may be able to help and are encouraged to register for support via the National Shielding Service System website (NSSS): The NSSS website has been activated nationally, so all CEV individuals can now use it to request support. This means that in addition to using the service to ask for priority access to supermarket deliveries, they will be able to ask for their local authority to contact them to talk about any local support that may be available. The user will see the same question on local support as was available to all CEV users during November’s national restrictions. Where CEV individuals have previously registered on the NSSS, they are able to login and update their support needs – or submit a new registration, which will automatically override the old one.

During the last lockdown CDC proactively called all CEV in the district. Numbers of those needing support were very low and they are now aware of those people. This time CDC are making contact only with those patients that have been added to the CEV list since October and those being added going forward to see if there is anything they need help with.

All other residents (not CEV)  needing help with basic things like shopping or medication during this lockdown are advised to seek help from family or friends. If this is not possible then the Gloucestershire Help Hub is available for referrals. As before, the Community Wellbeing Team will make contact with people to find appropriate local support.

Tel: 01452 583519

[dg ids=”5549″]