This website is run by Northleach with Eastington Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website aren’t fully accessible:

  • some images do not have a text alternative
  • some PDF documents aren’t fully accessible to screen reader software
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording for example, please get contact us using the details below.

We’ll consider your request and get back to you in 15 working days.

Please make sure you describe the content would like to access and details of the format you need.

If you cannot view the map on our ‘Contact Us’ page, please call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact the Town Clerk in the first instance.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact Us

Town Clerk, Pauline Rigby
Post: Northleach with Eastington Town Council, Westwoods Community Centre, Bassett Road, Northleach, Cheltenham GL54 3QJ.
Email: clerk@northleach.gov.uk
Phone: 01451 885349

Technical information about this website’s accessibility

Northleach with Eastington Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is currently partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non- compliances listed below.

  • There may be pages with read more / click here links. See WCAG 2.4 Success Criterion 4.4 (Link Purpose (In Context)
  • Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. See WCAG 2.1 success criterion 4.1.2 (name, role value).
  • The document ‘Standing Orders’ uses colour as the only visual means to distinguish information. This fails success criterion 1.3.3 (sensory characteristics).
  • Some images on the website pages may not have a text alternative, so the information on them isn’t available to people using a screen reader. See WCAG 2.1 success criterion 1.1.1 (non-text content).

When we publish new content, we’ll make sure our use of images meets accessibility standards.

Content outside the scope of the accessibility regulations

Many of our older PDF documents do not meet accessibility standards.

  • Older PDFs do not include alt text alongside non-decorative images and diagrams, so people who cannot see them understand what they’re there for. This does not meet WCAG 2.1 success criterion 1.1.1 (non-text content).
  • Older PDFs may be scanned from the original document so that images contain text. This fails WCAG 2.1 level A success criteria 1.4.5 (images of text).
  • Older PDFs may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criteria 4.1.2 (name, role, value).
  • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to update historical agendas and minutes.

Where older PDF or Word documents are essential to providing our services, we plan to either fix these or replace them with accessible HTML pages when the document is due for review.

Any new PDFs or Word documents we publish will meet accessibility standards.

The website also includes third party content. We cannot guarantee that third-party content is accessible but will use reasonable efforts to try and make it compliant where we can.

How we tested this website

We assessed the accessibility of this website by using the following tools:

For information on our self-assessment audit process, please Contact Us.

What we’re doing to improve accessibility

Following the basic assessment, we are making improvements to our website.

We believe that carrying out a detailed assessment of our website would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next carry out a major redevelopment of the website.

Preparation of this statement

This statement was prepared in September 2020.
Last updated on 18 March 2021