New Test and Trace Support Payment

The government has launched a new payment for those on low incomes who are unable to work while self-isolating.
Borough, district and city councils across Gloucestershire will be processing applications and making payments to those who:

  • have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive;
  • are employed or self-employed;
  • are unable to work from home and will lose income as a result; and
  • are currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

Those who meet the criteria, and have been provided with an eight-character account reference from the NHS Test and Trace Service, will be eligible for a one-off payment of £500.

Local borough, district and city councils will be inviting applications from Monday 12 October 2020.

For more information, and to apply for a support payment, visit