New ‘Reserve and Collect’ Library Service to be Launched

Libraries have been closed since March in response to the Covid-19 pandemic and cannot be fully reopened yet.  The new service will ensure customers can request books, DVDs and other available materials that they would like to borrow and book a slot for collection.

To reserve and collect, you simply browse through the online catalogue, find the items you wish to borrow and reserve them.  You will then be sent an email with a link to select a slot to collect the items.

Alternatively an ‘off the shelf’ service will also be available where you can choose the type of stock you wish to borrow, instead of specific items, and library staff will select something for you. When it is available you will be sent an email inviting you to choose when you would like to collect it.

If you do not have internet access staff will arrange for a ‘ring and read’, where a customer will call and request the type of stock or title required that can then be collected, or ‘home delivery’ service.

All collections will be managed with social distancing and the online catalogue is available at https://gloucestershire.spydus.co.uk/

If you haven’t yet joined your local library and want to browse our digital catalogue and take advantage of this new collection service, go to www.gloucestershire.gov.uk/libraries/join-the-library/

This service will be available from Monday 13 July and a list of the libraries that will be offering it will be announced in due course.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.