Computer Assistance for Disabled People

IT Can Help is a network of volunteers who are able to offer free local computer assistance to disabled people. We can diagnose and fix most computer related problems; Install and set up hardware, software, internet, email and accessibility settings.

IT Can Help is a programme of BCS, The Chartered Institute for IT, and provides service and support to the community, including individual practitioners, employers of IT staff and the general public. IT Can Help originally began life as I.T.-Can-Help.

The project was devised by Ken Stoner, who was himself severely disabled by Motor Neurone Disease. Ken Stoner joined the Board of BCS Disability Group (BCS-DG) in 1992. Sadly Ken passed away in 2006. The project was launched in 1994 following a two year development programme. IT Can Help aims to address the current shortfall in the availability of technical assistance for disabled people using computers.
The programme is funded through the Social Responsibility Committee of BCS, with additional support since 2006/7 from the Marchday Trust.

We CAN help you in the following ways:

  • Provide impartial advice on computer hardware and software
  • Install new equipment and software
  • Solve technical problems that may arise
  • Give advice and assistance with hardware and software upgrades
  • Help you get connected to the Internet and use e-mail
  • Help you get started with standard packages such as word processing
  • Help you get the most out of your computer and software


  • Provide tuition courses for software
  • Provide training for specialist assistive technology software, i.e. JAWS, SuperNova, ZoomText, Dragon Naturally Speaking
  • Provide funds for the purchase of computers, software or peripheral equipment, such as printers or scanners
  • Conduct assessments for specialist access devices

……….but we may be able to put you in touch with other organisations that can.

AbilityNet freephone (& textphone) 0800 269545